Contact us

Phone: 0413026200 school days 9am - 5pm, please send a text whenever possible

Booking request form online

Email: info AT

Contact form: 

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Contacting us

As you know, we spend most of our time in the water or with children and their families. So your phone calls will often go to voice mail. We will respond as soon as we can. Please send a text for a quicker response, or send in a booking request with your details rather than phoning.

  • HOURS: We operate 9am to 5pm on business days (that means Monday through Friday, and no public holidays). Although it is a mobile phone number, please contact us during business hours.

  • SCHOOL HOLIDAYS: We may be out of the office during school holidays. Here's the dates.

  • DROPPING IN: You are absolutely welcome to stop by either of the pools to have a look at their set up. We recommend phoning the pools for opening hours first. All contact info for the pools in in the footer of each page.

  • VOICEMAIL: If you've left a message, and not heard back in a few days, please get in contact again! Often we just can't hear the message or the phone number left, and just can't get in touch with you. Where possible, please text, email or send in a booking request.

  • TEXT MESSAGES: We prefer text messages for cancelling appointments or changing dates. They're quick and easy, and provide both of us with a written record in case we need to refer back to it. If you don't like texting, please call. Cancellations or changes to appointments are not accepted by email. The delivery can get delayed, or just not show up!

  • EMAIL: And please beware with email: somethings things just get stuck in the SPAM filters! We check the junk mail regularly, but occasionally some emails just don't arrive. If you haven't heard back from us, please use the contact form below, or send a text message requesting information or a call back. We'll do our best to help out! We do not accept cancellations by email.